How to Facilitate Team Work Agreements

How to Facilitate Team Work Agreements PDF Author: Dan Hogan
Publisher: Dan Hogan
ISBN: 1939585090
Category : Business & Economics
Languages : en
Pages : 264
Book Description
Achieve 100% Customer Satisfaction with Work Agreements. If your team is struggling with interpersonal issues or poor performance, you need Work Agreements. A Work Agreement is a promise to turn poor work behavior into Right-Minded choices & actions. They are emotionally mature promises that provide a way for teammates to come together, meet goals, and achieve 100% customer satisfaction. Work Agreements: What Are They? A team without Work Agreements is like a complex machine without an operator's manual. If not actively maintained, performance will eventually degrade. Teammates might function at acceptable levels for a while, but without Work Agreements, they will eventually decline into separateness and egotistical self-interest. A Work Agreement is a covenant, promise, or pledge that transforms dysfunctional and non-productive work behavior. It is not a ground rule. It is an emotionally mature promise based on collaboration and achieving customer satisfaction. Emotionally mature and productive teammates create Work Agreements to guide them. They strive to sustain Right-Minded Teamwork because they have experienced the benefits of a unified team with shared interests and common goals. In the book Right-Minded Teamwork in Any Team: The Ultimate Team Building Method to Create a Team That Works as One, you will find this definition of Right-Minded Teamwork: Right-Minded Teamwork is a business-oriented, psychological approach to team building where acceptance, forgiveness, and adjustment are teammate characteristics, and 100% customer satisfaction is the team's result. When you apply RMT, your Work Agreements describe what acceptance, forgiveness, and adjustment look like on your team. They define your psychological approach to teamwork or your team's Right-Minded thought system. This book will teach you how to successfully facilitate Work Agreements. Everything you need to know to get started can be found here. Strictly speaking, there is no one absolute right way to facilitate Work Agreement dialogues, but there are a number of fundamental principles for moving teammates into their collective Right Mind. Those key principles are the 10 Steps covered in this book. Learn them, and you will succeed. In the thirty-five years of my team-building career, I facilitated over 500 teams in varying states of conflict and dysfunction. Every team created some kind of Work Agreement and succeeded as a result. In short, Work Agreements are created in team workshops where leaders and teammates openly discuss unresolved interpersonal or work process issues that are already hurting or which have the potential to hurt team performance. These issues are addressed through team-wide Work Agreements. If you feel like facilitating Work Agreements is too much, pause for a moment and consider the bigger picture. The 10 Steps to facilitating and creating Work Agreements are logical and practical. When followed, Work Agreements are consistently effective. Your Right Mind already knows this to be true. It will only take facilitating your first two or three teams using the 10 Steps to confirm this truth for yourself. As you practice, remember you will make mistakes, especially in the beginning. Don't give up. The long-lasting benefits you will bring to your teams will far outweigh any initial missteps. I know, beyond a shadow of a doubt, that Work Agreements are right for every team, everywhere, forever. If you use them, they will help make your client team(s) and the world a better place. As you do, you will do your part to make the world a better place for everyone, everywhere, forever. Let's get started now. Dan Hogan

Reason, Ego & the Right-Minded Teamwork Myth

Reason, Ego & the Right-Minded Teamwork Myth PDF Author: Dan Hogan
Publisher: Dan Hogan
ISBN: 1939585031
Category : Business & Economics
Languages : en
Pages : 200
Book Description
Right-Minded Teamwork (RMT) is an intelligent and empowering teamwork system. It is for everyone, everywhere, forever. Apply RMT, and you will improve your work processes and strengthen your relationships. Apply RMT, and your team will achieve 100% customer satisfaction. Apply RMT, and you make the world a better place. It is an honor to introduce you to this unique, real-world, continuous improvement method. RMT has already improved the lives and teams of thousands of people worldwide. Apply this process in your team, and you, too, will reap its benefits. Is this book for you? This book is primarily intended as a resource for leaders and facilitators. But it is also much more than that. The content you will find here can positively benefit everyone, everywhere, on any team. RMT is a universal, self-evident, self-validating process with the power to transform even the most challenged team. What is this book about? This book teaches two significant Right-Minded Teamwork (RMT) concepts: The RMT Myth, a short tale that presents the underlying teamwork philosophy, and 2) The RMT team-building process. The RMT Myth is a short, simple story. It follows three characters: Reason, Ego, and you, the Decision-Maker. The Myth illustrates the Right-Minded Teamwork philosophy, sort of like an aspirational thought system. The RMT Myth advocates for teammates to follow Reason’s path to oneness and shared interest instead of following Ego’s disastrous advice to seek separateness and prioritize selfishness. In other words, the Myth illustrates what “right-minded” thinking and behaving look and feel like. Once you have read and understood the RMT Myth, you and your team are ready for the Right-Minded Teamwork process. Unlike the story about Reason, Ego, and the Decision-Maker, the RMT process is no myth. It is practical, deliberate, and reliable. The RMT process is a set of interconnected, team-building methods that together form a self-perpetuating, continuous improvement system. It allows you to integrate the aspirations of the RMT Myth into your team in a way that helps you achieve your business goals. This book will teach you the RMT process, including seven of RMT’s proven team-building methods that lead to continuous improvement. Why Consider RMT? There are three common team-building practices: education, games, and social events. As far as real team building goes, none of these approaches is effective. Not one of them produces proven, reliable results. If you have participated in them, you know what I mean. Still, many well-meaning team leaders continue to use these ineffective tactics, trying to make them work. Usually, this is because they do not realize there is a better way. A real-world approach to team building is the better way. It is also the most reliable way to achieve and sustain high-performance teamwork. Right-Minded Teamwork is a real-world, team-building process. Applied intentionally, it has the power to transform your team, bringing you together to work as one. That is why RMT is worth considering for your team. The future of RMT… As I write this, RMT is, to my knowledge, the only model of its kind. However, I pray that it is not unique and that real-world methodologies become the prevailing team-building approach around the world one day. I'm optimistic this future is on its way. I believe that as more people like you understand and embrace this superior approach to creating stronger teams, we will see less and less of those ineffective approaches. I also believe in a better future for teams because I know I’m not alone in wishing for it. For decades, my clients expressed the same desire. They were changed by our work together and what they learned, and they went on to share RMT’s concepts and principles with others. Through them, the ripple effect began. Through you, it will continue. Together, we will build better teams: teams that do no harm, get work done and work as one. Dan Hogan

Right-Minded Teamwork in Any Team

Right-Minded Teamwork in Any Team PDF Author: Dan Hogan
Publisher: Dan Hogan
ISBN: 1939585082
Category : Business & Economics
Languages : en
Pages :
Book Description
What is Right-Minded Teamwork (RMT)? Right-Minded Teamwork is an intelligent and empowering teamwork system that creates a team that works together as one. It is everyone’s right to work together as one unified team, and every person may exercise their right – right now if they choose. That is why RMT is for everyone, everywhere, forever. Apply RMT and you will improve your work processes and strengthen your relationships. You will achieve 100% customer satisfaction and your team will work together as one. RMT is practical, universal, self-evident, self-validating process. In this book, you will learn about RMT's 5 Element framework and how to apply it. Once you understand each Element, you will understand how Right-Minded Teamwork will directly benefit your team and your team's customers. In summary, RMT is a business-oriented, psychological approach to team building where acceptance, forgiveness, and adjustment are teammate characteristics, and 100% customer satisfaction is the team's result. Benefits: There are many common “team-building” practices out there. Three common team-building avenues include education, games, and social events. As far as real team building goes, none of these approaches is effective. Not one of them produces proven, reliable results. If you have participated in them, you know what I mean. Still, many well-meaning team leaders continue to use these ineffective tactics, trying to make them work. Usually, this is because they do not realize there is a better way. A real-world approach to team building is the better way. It is also the most reliable way to achieve and sustain high-performance teamwork. RMT is a real-world, team-building process. Incorporating the 5 Elements into your team-building repertoire means you are now a Right-Minded Teamwork Leader and Facilitator. Your specialty is team transformations. You help to transform dysfunctional souls into healthy and functional teammates. Whether you’re new to team leadership or team facilitation or not, add RMT to your team-building toolkit. There’s no reason not to: All parts of RMT are available. There are no licensing or certification requirements. My Function: It took countless workshops, a 35-year career in active team-building facilitation, and the collective wisdom of so many to conceptualize and build RMT into the robust model it is today. Though I no longer facilitate actively, choosing to pass that torch on to the next generation of leaders and facilitators, I will always continue to promote RMT because I know, beyond a shadow of a doubt, that RMT is right for every team, everywhere, forever. If you use RMT, they will help make your team and the world a better place. To make that happen, though, your clients need you to show them and their teams the RMT way. As you lead them down the RMT path, remember: I am here to support you. So, reach out to me. Ask me questions. Let me get to know you so I can refer you to clients looking for an RMT Leader or Facilitator. Also remember that even though you will undoubtedly help your teams achieve an “early win,” creating and sustaining Right-Minded Teamwork takes at least a year. So, as you enter into the team-building process, stick with it for the long haul. Plan to stay with your team(s) for at least one to two years. Help them firmly establish RMT in their team. Give them the foundation they need to learn, grow, and succeed. As you do, you will do your part to make the world a better place for everyone, everywhere, forever. Let’s get started now. ~Dan Hogan

Achieve Your Organization’s Strategic Plan

Achieve Your Organization’s Strategic Plan PDF Author: Dan Hogan
Publisher: Dan Hogan
ISBN: 193958535X
Category : Business & Economics
Languages : en
Pages : 292
Book Description
Achieve Your Company Goals with a Team Management System For an organization to achieve its vision, mission, and strategic objectives, everyone must do their part. But without a Team Management System (TMS), it can be challenging to keep teams moving in the same direction. A strong TMS ensures attitudes and work behaviors are aligned throughout your organization. Your TMS calls on each team to set performance goals aligned with the enterprise's strategic objectives. Every quarter, teams report progress towards achieving stated goals. Why Use Right-Minded Teamwork’s TMS Model? In this book, you will learn the Right-Minded Teamwork (RMT) approach to implementing a Team Management System. As you follow this four-phase plan, you will align teammate attitudes and work behaviors with company values to produce results. Within the first six to 12 months, your TMS will begin paying for itself. Within the first year, your TMS will demonstrate consistent, enterprise-wide gains. In this book, you will find detailed guidance on implementing all four phases. You will also find operation agreements, charters, and specific actions to take for the first 90 days and beyond. Here's How RMT’s Team Management System Works TMS is much like your employee performance management system but on a team level. Every team in the enterprise sets performance goals that align with and help achieve the enterprise’s strategic plan. Every quarter, each team measures and reports its actual progress towards achieving those goals. The following teams should be initially involved in establishing the organization’s TMS: Executive Leadership, TMS Steering Team, and Internal team-building facilitators. Eventually, the TMS is rolled out across the organization, and all teams participate. Phase 1 – Executive Leadership launches TMS. Here RMT is implemented in the executive team; RMT is adopted as the enterprise’s standard teamwork process and Executives establish a Steering Team that will start up and initially manage the TMS. Phase 2 – Steering Team creates, organizes, and pilots the TMS. Here the Steering Team creates the enterprise’s startup TMS, chooses team facilitators, pilots the startup TMS in a few teams, and fine-tunes the TMS in preparation for a broader enterprise rollout. Phase 3 – Measure performance and roll out the TMS to all teams. Within three to four months after startup, the first quarterly TMS results are reported, The TMS is rolled out to more teams within the first 12 to 18 months and within 24 months, TMS quarterly reports demonstrate beneficial enterprise results. Phase 4 – Continue TMS for growth and sustainability. The Steering Team is transformed into a stable growth and management phase with the executive team's support and guidance. Benefits: Why Establish an RMT-Based Team Management System? When an enterprise has a strong Team Management System, you increase the likelihood that every team is aligned with the enterprise's strategic plan, thus operating with focused clarity. This enterprise-wide alignment ensures all teams are pulling the organization in the same direction. Consequently, the organization regularly achieves a higher percentage of its strategic goals year over year. Within the first six to 12 months, RMT’s version of a TMS will begin paying for itself. Within the first 18 to 24 months, TMS will report consistent and demonstrable enterprise-wide results. These results, when communicated internally, will foster employee motivation and pride. When communicated externally, the enterprise’s reputation and stature increase. Start your journey today, and achieve enterprise-wide success with RMT’s Team Management System.

Design a Right-Minded, Team-Building Workshop

Design a Right-Minded, Team-Building Workshop PDF Author: Dan Hogan
Publisher: Dan Hogan
ISBN: 1939585279
Category : Business & Economics
Languages : en
Pages : 362
Book Description
Team games, outdoor exercises, and social activities do not teach teammates how to overcome real-world work challenges. Right-Minded Teamwork (RMT) does. Your team’s path to RMT begins with a series of custom-designed, team-building workshops. In this book, you will find complete instruction on RMT’s 12 steps to design practical, team-building events that teammates actually want to attend. It is an honor to introduce you to RMT’s unique 12 step process in how to design a real-world workshop. This method has improved the lives and teams of thousands of people worldwide. This book and the online training program will teach you how to design practical, powerful workshops using Right-Minded Teamwork’s 12 Steps formula. The 12-step process includes three phases: 1. Contract: Designing the workshop (Steps 1-9) 2. Commence: Facilitating the workshop (Step 10) 3. Carry On: Keeping up the momentum (Steps 11-12) In the thirty-five years of my team-building career, I facilitated over 500 teams in seven countries. I worked with many of those teams for several years. I used this process every time. Even though they may not have even recognized I was applying these steps; every team leader appreciated the structure and thoroughness of this process. As a result, we consistently designed workshops that teammates could not wait to attend because they knew they were going to get real work done. And they did! In our book, Right-Minded Teamwork in Any Team: The Ultimate Team Building Method to Create a Team That Works as One, I shared the following RMT definition. Right-Minded Teamwork (RMT) is a business-oriented, psychological approach to team building where acceptance, forgiveness, and adjustment are teammate characteristics, and 100% customer satisfaction is the team’s result. When you apply the 12 steps in designing your workshops, you practically guarantee teammates will strengthen their ability to accept, forgive and adjust to challenging team situations. At the same time, they increase their likelihood of achieving 100% customer satisfaction. In this book, first, I will explain the art and science of facilitation and how one succeeds as a team-building facilitator. After that, I will briefly discuss the range of team-building exercise options available to you, ending in what is your best option - the real-world approach. And yes, Right-Minded Teamwork is a real-world approach. I’ll introduce you to the 5 Elements of RMT, the philosophy behind this powerful and continuous improvement method, along with a successful implementation plan. All of the above helps to establish the context for the rest of the book. After that, I’ll give you an overview of the 12 steps and then immediately discuss each step one at a time. In the final two sections, you will find a Glossary of Terms & Resources plus a robust collection of templates, checklists, and team exercises. You will also find four successful team implementation stories that would be well worth your study. And finally, welcome to Your New Role as an RMT Facilitator. Incorporating this design process into your team-building repertoire means you are now a Right-Minded Teamwork Facilitator someone who specializes in team transformations. Using RMT, you help to transform dysfunctional souls into healthy and functional teammates. You guide teammates to convert their mistakes into Right-Minded attitudes and behaviors. Whether you’re new to facilitation or continuing to build your team-building toolkit, add RMT to your practice today. There’s no reason not to: All parts of Right-Minded Teamwork, including these 12-Steps, are available for your use. There are no licensing or certification requirements. My Special Support Function: It took countless workshops, a 35-year career in active team-building facilitation, and the collective wisdom of so many teammates and team leaders to conceptualize and build Right-Minded Teamwork into the robust model it is today. Though I no longer facilitate actively, choosing to pass that torch on to the next generation of facilitators, I will always continue to promote Right-Minded Teamwork. I know that RMT and these 12-Steps are right for every team, everywhere, forever. If you use them, you will do your part to make the world a better place for everyone, everywhere, forever. Let’s get started now. Dan Hogan

How to Apply the Right Choice Model

How to Apply the Right Choice Model PDF Author: Dan Hogan
Publisher: Dan Hogan
ISBN: 1939585147
Category : Business & Economics
Languages : en
Pages : 196
Book Description
The Right Choice Model helps you and your teammates make the conscious choice to follow your team’s RIGHT attitudes and behaviors. The model teaches accountable teammate attitudes and work behaviors. The model is printed on your computer and given to teammates. The Right Choice model is a team-building tool for team leaders and team facilitators. It plays a critical role in Right-Minded Teamwork. Hello, I am Dan Hogan and it is an honor to introduce you to Right-Minded Teamwork’s Right Choice Model and teaching process. This real-world, team-building, teaching aid has improved the lives and teams of thousands of people worldwide. Apply Right Choice in your team, and you, too, will reap its benefits. What Is “Right” in Right-Minded Teamwork (RMT)? RMT has nothing to do with right-brain thinking or right-wing viewpoints. It has everything to do with what your team, together, decides is "right." Your team's choices, identified collectively, define your team's Right-Minded attitudes and work behaviors. The "right" way is the way you choose is right for your team. The Right Choice Model is a tool to help you and your teammates make the conscious choice to follow your team’s Right-Minded attitudes and behaviors. The Right Choice Model consists of two parts. The first part is a graphic illustration that depicts an “upper loop” and “lower loop.” The second part of the Model is an important, Right-Minded question you will use when difficult situations arise. As you will see in the model, the upper loop describes Right-Minded accountability, and the lower loop defines wrong-minded victimization. The definition of Right-Minded accountability and the important, Right-Minded question, found on the back of the Right Choice cards, are the tools you use to move you and your teammates back into your Right Minds. Right Choice promotes the concept that every person has free will. Free will means you are 100% responsible for how you respond to every situation, circumstance, and event that happens. When difficult team situations occur, you either: 1. act as an ally, choosing to demonstrate accountable, responsible, and Right-Minded behaviors 2. choose to be adversarial, react to the difficult situation by becoming a victim or victimizer, and demonstrate wrong-minded behaviors Wrong choices lead to victimization, blame, and punishment among teammates. They guarantee solutions are not found because teammates are too busy pointing fingers at others and defending themselves. Right-Minded Choices are the only sane response to challenging team situations. Why? Because teammates who demonstrate the Right actions and behaviors find real solutions to their problems. In another RMT book, Reason, Ego, and the Right-Minded Teamwork Myth, you are introduced to three characters: Reason, Ego, and you, the Decision-Maker. Their story, the Right-Minded Teamwork Myth, illustrates the origin of the Right-Minded Teamwork philosophy and Right Choice. Simply put, the RMT Myth advocates for teammates to follow Reason’s path to oneness and shared interest instead of following Ego’s disastrous advice to seek separateness and prioritize selfishness. Following Reason is the Right Choice every time. Overview: What’s in This Book First, we will discuss some of the pivotal concepts of the Right Choice Model including choice, intuition, mindfulness, and the Unified Circle of Right-Minded Thinking. Next, we will learn the three options for applying the Right Choice Model in your team. After that, you'll find a broader explanation of the Right Choice concepts, including two effective, thorough application methods: 1) how to apply Right Choice in your life, and 2) how to present and apply it in your team. You’ll also discover a list of 30 Right-Minded Teamwork attitudes and behaviors. This is a useful resource list of behavioral concepts that your team can adapt and then adopt. From there, we will review a robust list of other applications for Right Choice. Once you start using this Model, you will discover many opportunities to apply it. Finally, for those of you who love comprehensive explanations, you will find two more sections of interest: Everything Else About the Right Choice Model and a complete Glossary of Right-Minded Teamwork Terms & Resources. Apply the Right Choice Model in your team and you will create and sustain Right-Minded Teamwork.

Communication for Business and the Professions: Strategie s and Skills

Communication for Business and the Professions: Strategie s and Skills PDF Author: Judith Dwyer
Publisher: Pearson Higher Education AU
ISBN: 1442550554
Category : Business & Economics
Languages : en
Pages : 721
Book Description
The comprehensive how-to guide to preparing students for the demands they’ll face on the job. Dwyer thoroughly addresses the new-media skills that employees are expected to have in today’s business environment. Now titled Communication for Business and the Professions: Strategies and Skills, the fifth edition presents these technologies in the context of proven communication strategies and essential business English skills. With new and updated content on social media and technology, Dwyer provides comprehensive coverage of communication strategies and skills by linking theory and research with practical skills and examples. Dwyer believes in expanding our knowledge of what we can do to interact effectively and provides us with working models to practise and refine how well we do it. This edition continues to provide a solid background in communication, stimulate critical thinking, and promote active learning through a variety of features and activities.

Agile Development in the Real World

Agile Development in the Real World PDF Author: Alan Cline
Publisher: Apress
ISBN: 1484216792
Category : Business & Economics
Languages : en
Pages : 297
Book Description
This book is a practical guide for new agile practitioners and contains everything a new project manager needs to know to get up to speed with agile practices quickly and sort out the hype and dogma of pseudo-agile practices.The author lays out the general guidelines for running an agile project with the assumption that the project team may be working in a traditional environment (using the waterfall model, or something similar). Agile Development in the Real World conveys valuable insights to multiple audiences: For new-to-agile project managers, this book provides a distinctive approach that Alan Cline has used with great success, while showing the decision points and perspectives as the agile project moves forward from one step to the next. This allows new agile project managers or agile coaches to choose between the benefits of agile and the benefits of other methods. For the agile technical team member, this book contains templates and sample project artifacts to assist in learning agile techniques and to be used as exemplars for the new practitioner’s own project. For the Project Management Office (PMO), the first three chapters focus on portfolio management. They explain, for the agilists’ benefit, how projects are selected and approved, and why projects have an inherent "shelf-life" that results in hard deadlines that may seem arbitrary to traditional technical teams. What You Will Learn: How and why the evolution of project management, from PM-1 (prescriptive) to PM-2 (adaptive) affects modern 21st century project management. How sociology (stakeholder management), psychology (team dynamics), and anthropology (organizational culture) affect the way software is developed today, and why it is far more effective A clear delineation of what must to be accomplished by all the roles (PM, BA, APM, Developer, and Tester), why those roles are needed, and what they must do Step-by-step guide for a successful project based on studies and the author’s own experiences. Specific techniques for each role on the development team, both in the pre-iteration and iteration cycles, of product development. The appendices contain templates that the team could use or modify to tailor their own agile processes specific to the team, project, and organization.

Community & Public Health Nursing: Promoting the Public’s Health

Community & Public Health Nursing: Promoting the Public’s Health PDF Author: Judith Allender
Publisher: Lippincott Williams & Wilkins
ISBN: 1469826658
Category : Medical
Languages : en
Pages : 1056
Book Description
Community & Public Health Nursing is designed to provide students a basic grounding in public health nursing principles while emphasizing aggregate-level nursing. While weaving in meaningful examples from practice throughout the text, the authors coach students on how to navigate between conceptualizing about a population-focus while also continuing to advocate and care for individuals, families, and aggregates. This student-friendly, highly illustrated text engages students, and by doing so, eases students into readily applying public health principles along with evidence-based practice, nursing science, and skills that promote health, prevent disease, as well as protect at-risk populations! What the 8th edition of this text does best is assist students in broadening the base of their knowledge and skills that they can employ in both the community and acute care settings, while the newly enhanced ancillary resources offers interactive tools that allow students of all learning styles to master public health nursing.

Agreement Between the National Air Traffic Controllers Association AFL/CIO and the Federal Aviation Administration, Department of Transportation

Agreement Between the National Air Traffic Controllers Association AFL/CIO and the Federal Aviation Administration, Department of Transportation PDF Author: National Air Traffic Controllers Association
Publisher:
ISBN:
Category : Collective labor agreements
Languages : en
Pages : 185
Book Description