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How to Handle Tough Situations at Work

How to Handle Tough Situations at Work PDF Author: Ros Jay
Publisher: Pearson Education
ISBN: 9780273656036
Category : Business & Economics
Languages : en
Pages : 201
Book Description
Every manager encounters difficult situations on a daily basis. And that's fair enough: dealing with tricky people issues, analysis of options and sound decision making are part of a manager's job. But every once in a while, something crops up that you haven't encountered before, or that really puts you between a rock and a hard place. And it's you who has to deal with it. Maybe you have no idea what to do. Or, maybe you just don't know whether to trust your gut instincts. Perhaps there's nobody you feel you can ask - or want to ask. That's when a difficult situation becomes tough. Whatever the tough situation you face at work, this is the book to provide sound and rational advice on what to do, and how to help you tackle those really testing management dilemmas.

How to Handle Tough Situations at Work

How to Handle Tough Situations at Work PDF Author: Ros Jay
Publisher: Pearson Education
ISBN: 9780273656036
Category : Business & Economics
Languages : en
Pages : 201
Book Description
Every manager encounters difficult situations on a daily basis. And that's fair enough: dealing with tricky people issues, analysis of options and sound decision making are part of a manager's job. But every once in a while, something crops up that you haven't encountered before, or that really puts you between a rock and a hard place. And it's you who has to deal with it. Maybe you have no idea what to do. Or, maybe you just don't know whether to trust your gut instincts. Perhaps there's nobody you feel you can ask - or want to ask. That's when a difficult situation becomes tough. Whatever the tough situation you face at work, this is the book to provide sound and rational advice on what to do, and how to help you tackle those really testing management dilemmas.

Perfect Phrases for Dealing with Difficult Situations at Work: Hundreds of Ready-to-Use Phrases for Coming Out on Top Even in the Toughest Office Conditions

Perfect Phrases for Dealing with Difficult Situations at Work: Hundreds of Ready-to-Use Phrases for Coming Out on Top Even in the Toughest Office Conditions PDF Author: Susan Benjamin
Publisher: McGraw Hill Professional
ISBN: 9780071606202
Category : Business & Economics
Languages : en
Pages : 224
Book Description
The Right Phrase for Every Situation . . . Every Time WNo matter how much you love your job, you will inevitably run into difficult situations on the job that test your ability to keep your cool. Written by the author of Perfect Phrases for Dealing with Difficult People, this handy reference of ready-to-use phrases will help you avoid disasters, steer clear of sticky circumstances with coworkers, and leave you in control. If you’re asked to give an impromptu presentation or you accidentally send a personal e-mail to your boss, you’ll have the best words for every situation, including: Handling criticism and being heard criticizing Picking up the ball when someone else has dropped it Getting credit for your project when an associate takes the praise Deflecting a flirtatious client or coworker Filled with phrases for every mistake, mix-up, and mishap, this guide will be become your best friend in the workplace. There are no difficult situations . . . when you have “Perfect Phrases.”

Dealing with Difficult Situations

Dealing with Difficult Situations PDF Author: Roberta Cava
Publisher:
ISBN: 9780987259462
Category : Conflict management
Languages : en
Pages : 264
Book Description
Difficult situations arise for everyone, both at home and in the workplace. If you've started your day feeling happy with the world, but find it going rapidly downhill because of the difficult situations you face, or you feel you're not in control when others try to manipulate you, then this is the book for you. Here are the difficult people that often cause problems.Learn how to deal with these difficult people and keep your cool under difficult situations

The Rules of Work

The Rules of Work PDF Author: Richard Templar
Publisher: Pearson Education
ISBN: 9780273662716
Category : Self-Help
Languages : en
Pages : 219
Book Description
"This is a definitive code for personal business success? Key points, concisely made, that can steer anyone through the minefield of office life." Management Today Some people seem to be just great at their job. They glide effortlessly onwards and upwards through all the politics, the back stabbing, the system, the nonsense that goes on. They always seem to say and do the right thing. Everybody likes them. They get pay rises and promotion. They get on with the boss. And somehow, they do all these without breaking much of a sweat or seeming to put in excess effort. Is there something they do that we don't? Is it a natural ability or something we could all learn? The answer is a most definite and resounding yes. They know the 'Rules of Work'. These rules are about how you are seen to be doing your job ? brilliantly and efficiently. They are about how you appear to others ? successful and confident. The Rules of Worktakes simple information about how people relate to each other in a completely artificial environment - the workplace ? and uses it to promote your rise up the ladder of success. This is the book for you if you want to get on and up without becoming ruthless or unpleasant. This is the book for you if you want to be successful and still be able to live with yourself, and be regarded as a thoroughly decent person by your colleagues and bosses.

How to Deal with Difficult People at Work and Home

How to Deal with Difficult People at Work and Home PDF Author: Bob Scott
Publisher: ZeroNever
ISBN:
Category : Business & Economics
Languages : en
Pages : 58
Book Description
Have you ever found yourself in a situation where you had to deal with difficult people? If you have, you will understand the need for this book. And if you haven't, this book is your holy grail to ensure you handle encounters with seemingly complex people well. One may ask - who is a difficult person? A person who lacks empathy, compassion, and concern for others. A common trait they have is their sense of superiority. Communicating with people like this can be challenging because of their particular personality traits or emotional characteristics. You will inevitably encounter a person that falls into this category at some point in your life. It could be a family member, a colleague at work, a neighbor, a friend, a customer, or even the cashier at your favorite supermarket. When dealing with an unreasonable and toxic person, our natural reaction is to become frustrated and/or irritated. That, however, is a wrong approach as it tends to create tension. You must know how to handle such challenging behaviors to increase your chances of success in life and your career. Get your copy of this book and get ahead in life and your career.

Managing Sticky Situations at Work

Managing Sticky Situations at Work PDF Author: Joan C. Curtis
Publisher: ABC-CLIO
ISBN: 0313362785
Category : Business & Economics
Languages : en
Pages : 213
Book Description
This title is a practical guide for the millions of men and women who may find themselves dealing with difficult or problematic situations in the workplace. * 26 entries on common difficult workplace situations, with the unique Say It Just Right model of communication applied to each * Six How Straight a Talker Are You? quizzes to help readers assess their own abilities to recognize and handle difficult situations * Reference materials on conflict management

Dealing with the Tough Stuff

Dealing with the Tough Stuff PDF Author: Darren Hill
Publisher: John Wiley & Sons
ISBN: 1118232577
Category : Business & Economics
Languages : en
Pages : 216
Book Description
How to handle difficult discussions in the workplace Packed with practical and pragmatic suggestions and methods for dealing with the tough stuff at work, this unique and helpful book features simple diagnostics, models, and processes that you can put to use immediately. The author team shares their years of research and experience so that you can benefit from their case studies and examples, all of which are aimed at increasing the confidence of anyone working in a management or leadership role. You'll discover how the science of human behavior—both verbal and nonverbal—plays an enormous role when handling conflict situations and you'll learn how to apply a variety of tools, tips, and strategies when leading critical conversations with empathy and assertiveness. Explains why avoiding dealing with the tough stuff at work can be so costly for managers, staff, and, ultimately, the business Features methods and strategies that have been backed by contemporary theory and tested and trialed with thousands of participants Zeroes in on ways to uncover the root cause of difficult behavior Shares advice for finding the best way to be assertive in any situation Reveals techniques for depersonalizing conflict and avoiding language that causes conflict

Reach Your Full Potential (Collection)

Reach Your Full Potential (Collection) PDF Author: Richard Hall
Publisher: FT Press
ISBN: 0133739902
Category : Business & Economics
Languages : en
Pages : 449
Book Description
With the working world in turmoil and hundreds of thousands of people experiencing the reality of redundancy for the first time, Secrets of Success at Work shows how anyone can stay one step ahead and become brilliant at what they do. These are real secrets. Pearls of wisdom learned through years of experience in some of the most competitive companies around. They are the secrets that seriously successful people use to get ahead, even when times are tough. Here are ten core principles that you can use to be the very best at what you do. They're shameless crutches on which to leverage your talent, powerful ways to develop a reputation for excellence and winning strategies that will help ensure your survival in any economic climate. The Rules of Work are about how you are seen to be doing it. They are about how you appear to others. And they are about helping you to achieve the success you richly deserve. The first edition of The Rules of Workbecame a global phenomenon, topping bestseller charts around the world. This new, even better, edition includes 10 brand new rules to take you further, faster. These rules are the guiding principles that will improve both what you do and how you do it, giving you the unmistakable air of confidence that will win you admiration, respect, and the next promotion. With The Rules under your belt you'll have the edge in everything you do, without having to compromise your principles.

Increasing Your Influence at Work All-In-One For Dummies

Increasing Your Influence at Work All-In-One For Dummies PDF Author: Schlachter
Publisher: John Wiley & Sons
ISBN: 1119489067
Category : Business & Economics
Languages : en
Pages : 592
Book Description
Get ahead in the workplace by influencing others Influence is a timeless topic for business leaders and others in positions of power, but the world has evolved to the point where everyone needs these skills. No matter your job, role, rank, or function, if you want to get things done you need to know how to influence up, down, across, and outside the organization. Increasing Your Influence at Work All-in-One For Dummies shows you how to contribute more fully to important decisions, resolve conflicts more easily, lead and manage more effectively, and much more. Plus, you'll discover how to develop the most important attributes necessary for influence—trustworthiness, reliability, and assertiveness—and find out how to move beyond. Includes easy-to-apply information for influencing managers, peers, and subordinates Shows you how to build trust with your co-workers and cultivate reliability through consistency and being personal Illustrates how influencing others in the office helps you enjoy a greater measure of control over your work life Helps you advance your career more rapidly than others No matter who you are, where you work, or what your professional goals are, achieving more influence in the workplace is critical for success.

Communication Skills Training

Communication Skills Training PDF Author: Shirley Cole
Publisher: Roland Bind
ISBN:
Category : Self-Help
Languages : en
Pages : 210
Book Description
Decode Your Relationships And Discover The Power Of Effective Communication A 75-year Harvard study found that love is the secret to a fulfilling life. But if that ́s true, why do so many people break up? The #1 reason for the dramatic increase in breakups is that we don ́t take time for real communication within our relationship. The key to any relationship is good communication. In “Communication Skills Training”, you ́ll discover: - The secret language to maintain healthy and fulfilling relationships in all areas of life - How to read the invisible hints someone gives - The #1 skill for meaningful conversations - How to create a team of warriors who love to fight for your ideas - How to become a master in public speaking and own the stage like Tony Robbins - How to use communication at work for more success and satisfaction in your job - How to deal with toxic relationships and never be manipulated again - How to create a romantic fairytale relationship and live happily ever after - 17 relationship killers and how to overcome them - How to fix a relationship and how to break up when there is nothing left to fix Even if you call yourself a relationship expert, there are still hidden secrets about the other gender you probably haven ́t heard of. If you want to maintain healthy, long-lasting relationships, then check out this guidebook right now!